Frequently Asked Questions

Who are Interhort?

We are a long established (44 years) family run business spanning four generations. Interhort is a division of Taylors Choice - a limited, British owned company who have been trading from the Crewe area since 1964. We specialise in Horticultural Trade Supplies and deliver throughout the United Kingdom.

Where are they based?

We operate from our 3 acre site just on the outskirts of Crewe in Cheshire, England. From this site we perform all our wholesale activities.

My Delivery Address Does Not Have a Postcode?

If your delivery address does not have a post code, for example an allotment society, the system does not allow you to place your order without this field being completed. If you do not have a post code, please enter the following: AA1 1ZZ and please provide as much delivery address information as you can.

What is a bulk delivery?

A bulk delivery is classed as any order totaling over 120kgs in weight and would normally be sent out via a haulier using pallets and a tail lift vehicle. We will always advise you when your order is being dispatched and our haulier will deliver (within 24hrs). Bulk orders will not be delivered until you are happy with the arrangements made. We deliver anything from 1 pallet to 24 pallets. For 24 pallet orders we can supply a piggy back forklift. 

What is a small delivery?

A small delivery is classed as any order totaling 120kgs or less that can be sent as a carton/parcel. These orders would normally be sent via UPS parcel services. We will always email you on the day your order has been collected by UPS so you know your order will be with you shortly, if you provide us your mobile number we will send you a text when your order is despatched. If you are unable to receive your order on that day, UPS will give you the option to have it delivered to an alternative address or will make 2 more attempts to deliver it to your original address. 

Why do I pay a delivery charge?

The prices you see are the very best prices that we can charge and you are basically paying the true cost of the goods and then we charge for the delivery. Free delivery is available on most of our orders - please see our shipping charges page for more detailed information.

Is vat included in the prices?

As this is a trade website, vat is NOT included in the prices shown. When placing an order your shopping basket will show the prices excluding vat and give you a subtotal and a vat total. This will also apply to any relevant delivery charges. If a product does not say 'inc vat' next to it then this item is a zero rated product and no vat is applicable.

What is the “Just for you service”?

As part of our customer service policy we will always try to keep any product (that you use on a regular basis) in stock “Just for you”. This is particularly useful as there is such a huge range of products available in this market and it is not always possible to find one place that meets all your requirements.

How do I open a Trade Credit Account?

Print out the Trade Account Application Form and send your completed form with 2 copies of recent trade supplier credit invoices over the value of £100.00. We require copies from two separate trade suppliers. If successful we will email you your account number and password to access the trade account facilities. A credit account allows you to order your goods ‘on account’ and then pay for your order within a set time period (usually 30days). This makes ordering online fast and simple. The facility is normally only available to people, companies and societies that are related to horticulture, amenity or any other associated trades, although exceptions can be made.

Who do Interhort Supply?

We are a horticultural wholesaler supplying goods to the trade. The company is a division of Taylors Choice but has no relationship with any Taylors Choice outlets. Prices shown are for trade customers only as determined by the management team of Interhort.